Policy for VIP clients of the 1ADK platform
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1. General provisions
1.1. This VIP Client Policy (hereinafter referred to as the "VIP Policy") regulates the terms of providing additional services and preferences to clients of the 1ADK platform (hereinafter referred to as the "Platform") who have VIP client status.
1.2. The Platform is managed by the limited liability company SIA "FinMV" (registration number: 40203378371, legal address: Vesetas iela 10–95, Rīga, LV-1013, Republic of Latvia) (hereinafter referred to as the "Company").
1.3. The VIP policy is an addition to the User Agreement, Offer Agreement, and Price List and applies only to the extent specifically provided for VIP clients.
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2. Assigning VIP client status
2.1. VIP client status is assigned by the Company based on the following criteria: purchase of an Enterprise or Market Maker tariff plan; monthly Platform service expenses of $5,000 (five thousand) USD or more; or by individual agreement with the Company.
2.2. The decision to grant VIP client status is made by the Company unilaterally and may be reviewed in case of a decrease in Platform usage volumes.
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3. Advantages of VIP clients
3.1. VIP clients may be provided with the following additional opportunities: assigning a personal manager for prompt communication; priority consideration of requests to the support service; the ability to customize individual integrations and APIs; the right to participate in testing new lead themes before they are released to the general market; access to exclusive or unclaimed leads on special terms; extended limits for lead replacements in accordance with an individual contract.
3.2. The list of benefits may vary depending on the tariff level and the volume of cooperation.
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4. Limitations and reservations
4.1. Providing VIP client status and related benefits is not a legally guaranteed right and depends on the Company's discretion.
4.2. The company reserves the right to change the list of benefits provided without prior notice.
4.3. VIP clients undertake to comply with all other Platform policies and documents (AML/KYC, Sanctions Compliance Policy, AUP, etc.).
4.4. VIP status does not exempt the Client from the general liability restrictions established by the User Agreement, Offer Agreement, and Legal Disclaimer.
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5. Termination and deprivation of status
5.1. The company has the right to unilaterally revoke the Client's VIP status and terminate the provision of related benefits in case of: systematic violation of the terms of the User Agreement or other mandatory documents; failure to comply with AML/KYC requirements or sanctions legislation; payment delays or dishonest behavior by the Client.
5.2. In case of VIP status deprivation, the Client continues to use the Platform services within the terms of their tariff plan.
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6. Final provisions
6.1. This Policy shall enter into force upon its publication on the Platform.
6.2. The company reserves the right to unilaterally change this Policy.
6.3. Continuing to use the Platform by the Client with VIP status implies agreement with the terms of this Policy.
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Effective date: 01/01/2023