User Agreement of the platform 1ADK

  • 1. General provisions

    1.1. This User Agreement (hereinafter - the "Agreement") regulates the procedure for accessing, using, and providing services through the 1ADK platform (hereinafter - the "Platform"), available at https://1adk.com and its subdomains, as well as defines the rights, obligations, and responsibilities of the parties.

    1.2. The platform is owned and operated by the limited liability company SIA "FinMV", registered in accordance with the legislation of the Republic of Latvia, registration number: 40203378371, legal address: Vesetas iela 10–95, Rīga, LV-1013, Republic of Latvia (hereinafter referred to as the "Company").

    1.3. This Agreement is legally binding for all legal entities and individuals (hereinafter referred to as "Clients") who register on the Platform, use its functionality, or purchase services from the Company.

    1.4. Registration on the Platform, as well as its actual use, implies the full and unconditional agreement of the Client with the terms of this Agreement. In case of disagreement with the provisions of this Agreement, the Client must immediately stop using the Platform.

    1.5. Correspondence and notifications sent by the Company from email addresses in the domain @1adk.com to the Client's email address provided during registration in the personal account are considered legally significant by the parties and equivalent to written notifications on paper. Notifications and messages posted in the Client's personal account on the Platform are deemed received and legally significant from the moment of their publication, regardless of the actual time of the Client's acquaintance with them. The Client undertakes to regularly check both email and notifications in the personal account and bears the risk of possible consequences of untimely acquaintance with them.

  • 2. Terms and definitions

    2.1. The following terms are used for the purposes of this Agreement:

    2.1.1. "Lead" - a potential customer who has submitted an application through an online form, widget, calculator, or other Platform tool, including personal data and/or a request for specific services or goods.

    2.1.2. "Lead auction" - an automated process of selecting and determining the Client to whom the corresponding Lead will be transferred, based on bids and filters set by Clients in their personal account.

    2.1.3. "Price list" - a separate document that is an integral part of this Agreement, containing descriptions of tariff plans, additional services, and their cost.

    2.1.4. "Tariff plan" - a prepaid package of services provided by the Platform, including a set of functional features, limits, lead replacement procedure, and cost.

    2.1.5. Main account - the balance of the Client's funds formed as a result of payment for the selected Tariff plan and intended for debiting the cost of Leads.

    2.1.6. "Bonus account" is the balance of the Client, to which funds are credited, returned as a result of replacing Leads or returning the unused part of the tariff, and which is used exclusively to pay for subsequent Leads.

    2.1.7. "Low-Quality Lead" - A lead that contains erroneous, incorrect, or invalid data, or knowingly does not meet the stated criteria, as confirmed by the Client documentarily.

    2.1.8. "Themes of Leads" - classification of Leads by categories and directions of activity available on the Platform, approved by the Company.

  • 3. Rates and payment procedure

    3.1. The terms of tariff plans and additional services are determined by the Price List published on the Platform.

    3.2. All prices are in US dollars (USD), excluding value-added tax (VAT), which is charged additionally in accordance with the legislation of the client's country of residence.

    3.3. Payment for services is made through payment providers Paddle and Stripe or based on an official invoice issued by the Company.

    3.4. Funds are debited from the Client's Main Account automatically as Leads are purchased.

    3.5. Unused portion of the tariff can be returned to the Client proportionally to the unused days of the paid period, except for the funds transferred to the Bonus account.

    3.6. Funds transferred to the Bonus account cannot be withdrawn or refunded in cash and can only be used to pay for future Leads.

  • 4. Rights and obligations of the parties

    4.1. The company undertakes to: provide the Client with Leads in the volume and on the terms defined by this Agreement and the Price List; ensure the transfer of Leads exclusively to one Client; store the personal data of Leads only until their transfer to the Client and thereafter solely in anonymized form.

    4.2. The client undertakes to: use the Leads obtained exclusively for purposes that comply with the current legislation, including legislation on personal data protection; independently ensure the correctness of the filters, bids, and auction parameters set by them; not allow the resale of Leads to third parties, as well as not use Leads for mass mailings or actions classified as spam.

  • 5. Responsibility of the parties

    5.1. The company is not responsible for the business results of the Client, whether achieved or not achieved as a result of using the Leads.

    5.2. The Company's liability is limited to the amount paid by the Client for the last month of using the Platform.

    5.3. The client is solely responsible for complying with the requirements of the legislation on personal data protection (including GDPR), as well as other applicable legal norms when interacting with Leads.

  • 6. Substitutions and Lead Quality

    6.1. The client has the right to request a replacement of a Low-Quality Lead provided that there is documentary evidence.

    6.2. The procedure and limits of replacement are determined by the Quality and Replacement Policy of Leads, which is an appendix to this Agreement.

  • 7. Termination of Agreement

    7.1. This Agreement is concluded for an indefinite period and enters into force from the moment of the Client's registration on the Platform.

    7.2. Each party has the right to unilaterally terminate the Agreement by notifying the other party via email or through their personal account.

    7.3. The company has the right to unilaterally terminate cooperation with the Client without giving reasons, undertaking to refund the unused portion of the Main account.

  • 8. Applicable law and dispute resolution

    8.1. This Agreement shall be governed by the substantive law of the Republic of Latvia, including the norms of European Union law regulating issues of personal data protection and electronic services.

    8.2. All disputes and disagreements arising in connection with the performance of this Agreement shall be settled through negotiations.

    8.3. In case of inability to reach an agreement, the dispute shall be finally resolved in the competent courts of the Republic of Latvia.

  • Applications:

    1. Price list
    2. List of lead topics (by directions)
  • Effective date: 01/01/2023